Legal
Terms of Use
Last updated: March 2026
Acceptance of terms
By accessing or using Student Support (studentsupport.help), you agree to be bound by these Terms of Use. If you do not agree, you should not use the site.
Who can use this site
This site is available to students, prospective students, and members of the general public. You must be at least 16 years of age to create an account or submit content.
User accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorised access.
Content
Testimonials and other user-submitted content are public and permanent once approved. All submissions are moderated by AI (Anthropic Claude Haiku) before publication to ensure they meet our community standards.
Admin rights
We reserve the right to remove any content and block or suspend any account at our sole discretion, without prior notice, for any reason including but not limited to violation of these terms.
No guarantee
The information on this site is provided for general informational purposes only. We do not provide legal, financial, or professional advice. You should always verify information with official sources and seek professional advice where appropriate.
Independence
Student Support is not affiliated with the Department for Education (DfE), Student Finance England (SFE), the Student Loans Company (SLC), or any university or higher education institution. We are an independent student-led initiative.
Intellectual property
All original content on this site — including text, design, and branding — is owned by Student Support. By submitting a testimonial, you grant us a non-exclusive, perpetual, royalty-free licence to display, reproduce, and distribute your submission on the site and in related communications.
Limitation of liability
To the fullest extent permitted by law, Student Support shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the site.
Changes to these terms
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.
Governing law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these terms, please email us at support@studentsupport.help.